We are putting in the below measures and ask both our customers and team to play their part in ensuring a safe surrounding for all:
Face Masks for Staff and Customers
All staff members (other than medically exempt) will wear face masks whilst at work. We require all customers to wear a face mask except when seated at your table (unless you have a medical reason not to do so).
‘Rule of 6’ – We can accept bookings for a group of up to 6 people from multiple households (children of all ages count towards the limit of 6) or in a larger group from up to two households. We must ask that customers remain at their table & not move around the pub and gardens if you have friends on other tables.
We are asking all customers to sanitise their hands upon arrival to the pub and all of team are washing and sanitising their hands regularly.
We ask all customers and our team members to practise safe social distancing and to please be courteous to others in tight spaces around the pub. We have reduced the number of tables and seats to ensure safer distances between tables and diners.
Our team are regularly cleaning and sanitising “touch areas” around the pub every 30 minutes as well as regular cleaning of our toilets.
Seated Service and Waiting
We are offering seated service only. Please wait to be seated upon arrival, your server will come to you.
Outside – Drinks and food can be ordered through your server.
Whilst outside only service is available until the 17th of May we have a number of bookable tables under cover however the rest of our tables are open to the elements and therefore are available on a walk-in basis only. Standing for drinking or eating is not allowed so you may need to wait if all of our tables are full.
Use of Toilets
Customers are allowed to use the pub toilets during the “outside only” open phase.
Please Arrive On Time For Your Booking
If you do have a reservation the please do not arrive more than 5 minutes ahead of your booking time as we do not have extra seating available nor is standing for a drink permitted.
Track and Trace
Your booking details will be used for Track and Trace should they be needed however if you come along without a reservation then we’ll ask for your details on arrival.
As much as we love interaction with each other, at the moment we need to try and limit this as much as possible so we encourage contactless/card payments.
Staff Health Checks
Staff will undertake temperature and health checks upon arrival for their shift to ensure they are fit to work. It is the individual choice of the staff member whether they choose to wear a protective face visor or not.
Enjoy A Safe Stay
Our guests can rest assured that we are doing everything we can to provide a safe and relaxing stay. In addition to the above measures, we are also introducing the following operating procedures in our accommodation:
Deep Cleaning and Sanitising of Bedrooms
All of our bedrooms receive a deep clean and full sanitisation upon check out of each guest.
Daily Room Service
You will be asked upon arrival if you want your room servicing on a daily basis or if you would rather not have housekeeping enter your room during your stay.
Digital Guest Folder
We have digitised our guest information folder which you can access online.
Our usual breakfast buffet table is not available to guests but items are available upon request from your server.
We appreciate that we may not have answered all your questions above and so if any queries remain we would like to direct you to our Frequently Asked Questions page on our website HERE, or by all means get in touch directly.
If we all play our part then we can enjoy our time at the pub with friends and family. We hope that we have found the balance right between being a great pub and keeping you and our team safe however if you have any concerns or feedback then please speak to a member of the team.